GENERAL ERGONOMICS
1 GENERAL
1.1 Annual reports
1.2 Resources
1.3 Databases
1.4 Reviews
1.5 Standards, codes of practice, guidelines & recommendations
1.6 Legislation
1.7 History and future of ergonomics
1.8 Introduction of ergonomics
1.9 Education in ergonomics
1.10 Marketing of ergonomics
1.11 Professional issues
1.12 Certification
HUMAN CHARACTERISTICS
2 PSYCHOLOGICAL ASPECTS
2.1 Visual processes
2.1.1 visual detection and acuity, contrast sensitivity and visual field
2.1.2 visual adaptation and pupil control
2.1.3 visual accommodation and convergence
2.1.4 eye and head movements
2.1.5 visual perception of real scenes, pictures and faces
2.1.6 visual perception of form, shape, angle, size and distance
2.1.7 visual perception of texture and movement
2.1.8 visual perception of colour and colour blindness
2.1.9 visual illusions and after-effects
2.1.10 monocular versus binocular vision
2.2 Auditory processes
2.2.1 auditory sensitivity
2.2.2 auditory perception
2.2.3 monaural versus binaural hearing
2.3 Cutaneous processes
2.3.1 touch and pressure sensitivity and perception
2.3.2 pain sensitivity and perception
2.3.3 temperature sensitivity and perception
2.4 Taste and olfactory processes
2.5 Kinaesthetic and proprioceptive processes
2.6 Vestibular processes
2.7 Interaction between modalities
2.8 Time perception
2.9 Cognitive processes
2.9.1 search
2.9.2 sensory memory
2.9.3 short term memory and working memory
2.9.4 long term memory and semantic memory
2.9.5 knowledge representation
2.9.6 imagery
2.9.7 decision making and risk assessment
2.9.8 problem solving and reasoning
2.9.9 learning, skill development, knowledge acquisition and concept attainment
2.9.10 language communication and comprehension
2.9.11 reading
2.10 Motor processes
2.10.1 movement organisation and motor programs
2.10.2 simple movements
2.10.3 complex movements
2.10.4 tracking movements
2.10.5 speech
2.11 Human performance
2.11.1 reaction time and speed of performance
2.11.2 errors, accuracy and reliability
2.11.3 attention, time sharing and resource allocation
2.11.4 performance strategies
2.11.5 manual control
2.11.6 supervisory control
2.12 Behavioural and social processes
3 PHYSIOLOGICAL AND ANATOMICAL ASPECTS
3.1 Physiology of the nervous system
3.1.1 visual sensory system
3.1.2 auditory sensory system
3.1.3 other sensory systems
3.1.4 autonomic nervous system
3.1.5 brain function
3.1.6 effector system
3.2 Basic functions
3.2.1 cardiac processes
3.2.2 respiratory processes
3.2.3 metabolic processes
3.2.4 body temperature regulation
3.2.5 reproductive processes
3.3 Work capacity
3.3.1 static work capacity
3.3.2 dynamic work capacity
3.4 Biomechanics
3.4.1 static body measurements
3.4.2 dynamic body measurements
3.4.3 muscular strength and endurance
3.4.4 posture
3.4.5 simple movements
3.4.6 complex movements
PERFORMANCE RELATED FACTORS
4 GROUP FACTORS
4.1 Age
4.1.1 children
4.1.2 young adults
4.1.3 middle aged adults
4.1.4 elderly adults
4.2 Gender
4.2.1 male
4.2.2 female
4.3 Culture and ethnic group
4.4 Experience and practice
4.5 Trained versus untrained
4.6 Pregnancy
4.7 Regional and geographical differences
4.8 Status
5 INDIVIDUAL DIFFERENCES
5.1 Intelligence
5.2 Ability
5.2.1 mental ability
5.2.2 physical ability
5.3 Personality and temperament
5.4 Aptitude
5.5 Achievement
5.6 Attitude
5.7 Physical fitness
5.8 Laterality
5.9 Cognitive style
5.10 User's model, mental models and cognitive maps
5.11 State of health
6 PSYCHOPHYSIOLOGICAL STATE VARIABLES
6.1 Sleep
6.1.1 sleep loss
6.1.2 sleep pattern
6.2 Physiological rhythms
6.2.1 circadian rhythms
6.2.2 menstrual cycle
6.2.3 biorhythms
6.2.4 ultradian rhythms
6.3 Arousal
6.4 Fatigue
6.4.1 visual fatigue
6.4.2 auditory fatigue
6.4.3 fatigue of other sensory modalities
6.4.4 mental fatigue
6.4.5 physical fatigue
6.4.6 motor and postural fatigue
6.5 Fear, anxiety, mood and emotion
6.6 Nutrition and diet
6.7 Drugs
6.7.1 smoking
6.7.2 alcohol
7 TASK RELATED FACTORS
7.1 Mental workload
7.2 Physical workload
7.3 Stress
7.4 Monotony and boredom
7.5 Vigilance
7.6 Knowledge of results, feedback and feedforward
7.7 Sensory deprivation
7.8 Personal isolation
7.9 Task complexity
INFORMATION PRESENTATION AND COMMUNICATION
8 VISUAL COMMUNICATION
8.1 Design of alphanumeric characters
8.1.1 size of characters
8.1.2 shape of characters
8.1.3 colour of characters
8.2 Design of graphics
8.2.1 pictorial symbols
8.2.2 graphs
8.2.3 charts and maps
8.2.4 pictures
8.2.5 3-dimensional graphics
8.3 Coding of information
8.3.1 coding by size
8.3.2 coding by shape
8.3.3 coding by brightness and contrast
8.3.4 coding by blinking
8.3.5 coding by colour
8.3.6 coding by alphanumerics, words and abbreviations
8.3.7 coding by position and configuration
8.3.8 coding by graphic symbols, icons and pictograms
8.3.9 coding by mnemonics
8.3.10 analog versus digital coding
8.3.11 coding by texture
8.4 Information layout and format
8.4.1 sequencing of information
8.4.2 information density, clutter and spaciousness
8.4.3 grouping of information
8.5 Labelling and headings
8.6 Windowing, scrolling and paging
9 AUDITORY AND OTHER COMMUNICATION MODALITIES
9.1 Auditory communication
9.1.1 person-to-person communication
9.1.2 intelligibility
9.1.3 auditory coding
9.2 Tactile communication
9.3 Postural communication and gestures
9.4 Olfactory communication
10 CHOICE OF COMMUNICATION MEDIA
11 PERSON-MACHINE DIALOGUE MODE
11.1 Comparison between dialogue modes
11.2 Formal query dialogue
11.3 Question & answer and computer inquiry
11.4 Menus
11.4.1 function keys for selection
11.5 Form filling
11.6 Commands and direct mode
11.7 Restricted natural language
11.8 Graphic dialogue
11.9 Query-by-example
12 SYSTEM FEEDBACK
12.1 Error messages
12.2 Status messages
12.3 Historical information
13 ERROR PREVENTION AND RECOVERY
13.1 Identification of error
13.2 Recovery from error
13.3 Prevention of error
14 DESIGN OF DOCUMENTS AND PROCEDURES
14.1 Instructions
14.2 Manuals
14.3 Help documentation
14.3.1 intelligent help systems
14.4 Work procedures
14.5 Forms
14.6 Program documentation
14.7 Permit-to-work
15 USER CONTROL FEATURES
16 LANGUAGE DESIGN
16.1 Programming language
16.2 Natural language
17 DATABASE ORGANISATION AND DATA RETRIEVAL
17.1 Relational database
17.2 Hierarchical database
17.3 Knowledge base and rule base
17.4 Database management
17.5 Knowledge engineering and acquisition
18 PROGRAMMING, DEBUGGING, EDITING AND PROGRAMMING AIDS
19 SOFTWARE PERFORMANCE AND EVALUATION
20 SOFTWARE DESIGN, MAINTENANCE AND RELIABILITY
20.1 Intelligent interface design
20.2 Interface management systems and tools
20.2.1 dialogue manager
DISPLAY AND CONTROL DESIGN
21 INPUT DEVICES AND CONTROLS
21.1 Comparison between input devices
21.2 Keyboards
21.2.1 two-handed keyboards
21.2.2 one-handed keyboards
21.2.3 specialised keyboards
21.2.4 virtual keyboards
21.3 Push buttons
21.4 Switches
21.4.1 toggle switches
21.4.2 rotary switches
21.4.3 rocker switches
21.5 Knobs
21.6 Cranks
21.7 Wheels
21.7.1 thumb wheels
21.7.2 hand wheels
21.8 Levers
21.9 Joysticks
21.10 Pedals
21.11 Push-pull handles
21.12 Slide controls
21.13 Bars
21.14 Tracker ball and mouse
21.15 Touch devices
21.15.1 touch panels
21.15.2 touch screens and displays
21.15.3 membrane keyboards
21.15.4 light pens
21.15.5 pointers
21.16 Digitising and graphics tablets
21.17 Multifunction controls
21.18 Remote controls
21.18.1 remote manipulator controls
21.18.2 control by human recording
21.19 Teach controls
21.20 Image processing devices
21.20.1 smart cards
21.21 Voice input devices
21.22 Tactile input devices
21.23 Triggers
22 VISUAL DISPLAYS
22.1 Optical aids
22.1.1 filters and antiglare devices
22.1.2 overlays and reticles
22.1.3 eye pieces and glasses
22.1.4 magnifiers
22.1.5 mirrors
22.1.6 night vision devices
22.1.7 fibre optic devices
22.2 Comparison between displays
22.3 Dials, meters and gauges
22.4 Luminous displays
22.4.1 CRTs
22.4.2 electroluminescent displays
22.4.3 plasma and vacuum fluorescent displays
22.4.4 light emitting diodes
22.4.5 liquid crystal displays
22.5 Headup and projected displays
22.5.1 virtual displays
22.6 Multifunction displays
22.7 Conspicuity aids
22.8 Signs
22.9 Status displays and boards
22.9.1 indicator lights
22.10 Remote manipulator displays
22.11 Printing devices
23 AUDITORY DISPLAYS
23.1 Auditory aids
23.2 Voice output and speech synthesis
24 OTHER MODALITY DISPLAYS
24.1 Tactile displays
24.1.1 braille devices
24.2 Mixed modality displays
24.3 Olfactory displays
25 DISPLAY AND CONTROL CHARACTERISTICS
25.1 Display dynamics
25.1.1 size, magnification and viewing distance
25.2 Display quality
25.2.1 display brightness and contrast
25.2.2 display polarity
25.2.3 display colour
25.2.4 display stability
25.2.5 display flatness
25.3 Display layout
25.4 Control dynamics
25.5 Control layout
25.6 Display-control relationships
25.6.1 stimulus-response compatibility
25.6.2 population stereotypes
25.6.3 display-control coding
25.6.4 display-control gain
25.7 Paper versus screen
WORKPLACE AND EQUIPMENT DESIGN
26 GENERAL WORKPLACE DESIGN AND BUILDINGS
26.1 Large scale layout and plant layout
26.2 Floors
26.3 Windows
26.4 Movement through working areas
26.4.1 doors, hatches and openings
26.4.2 corridors, aisles and passageways
26.4.3 ramps, stairs, poles and handrails
26.4.4 lifts and escalators
27 WORKSTATION DESIGN
27.1 Workstation dimensions
27.1.1 reach
27.1.2 access and clearance
27.1.3 workstation adjustability
27.1.4 personal space and crowding
27.2 Workstation layout and arrangement
27.2.1 workstation visibility and audibility
27.2.2 grouping of equipment
28 EQUIPMENT DESIGN
28.1 Machine tools
28.2 Hand tools
28.2.1 powered hand tools
28.3 Consumer product design
28.4 Furniture
28.4.1 seating
28.4.2 work-surfaces
28.5 Vehicles
28.5.1 unpowered vehicles
28.6 Supplementary equipment
28.6.1 document holders
28.6.2 limb supports e.g. foot rests, wrist and elbow supports
28.6.3 handles
28.6.4 ladders
28.6.5 equipment support
28.6.6 grippers
ENVIRONMENT
29 ILLUMINATION
29.1 Illumination levels
29.1.1 illumination at night
29.2 Illumination quality
29.2.1 daylight contribution
29.2.2 colour characteristics
29.2.3 colour describing systems
29.3 Layout for illumination
29.3.1 visual comfort zone
29.3.2 disability glare
29.3.3 discomfort glare
29.3.4 veiling and specular reflections
29.3.5 glare control
29.4 Design of illuminants
30 NOISE
30.1 Noise levels
30.2 Noise quality
30.2.1 intermittent noise
30.2.2 continuous noise
30.2.3 music-while-you-work
30.2.4 noise frequency
30.2.5 infrasound
30.2.6 ultrasound
30.2.7 background speech
30.3 Exposure to noise
30.3.1 auditory comfort
30.3.2 annoyance from noise
30.3.3 communication and masking in noise
30.3.4 temporary auditory threshold shift
31 VIBRATION
31.1 Vibration levels
31.2 Vibration quality
32 WHOLE BODY MOVEMENT
32.1 Whole body velocity
32.2 Whole body acceleration and deceleration
32.3 Motion sickness
33 CLIMATE
33.1 Temperature
33.1.1 low temperature
33.1.2 high temperature
33.2 Humidity
33.3 Air speed
33.4 Thermal stress
33.5 Acclimatisation
33.6 Dehydration
33.7 Thermal comfort
34 ATMOSPHERE
34.1 Particles and gases
34.2 Static electricity
34.3 Ionisation
34.4 Radiation
34.4.1 x-rays and gamma rays
34.4.2 ultraviolet radiation
34.4.3 visible spectrum radiation
34.4.4 infrared radiation
34.4.5 microwaves
34.4.6 radio frequency radiation
34.4.7 low frequency radiation
34.4.8 cosmic radiation
35 ALTITUDE, DEPTH AND SPACE
35.1 Barometric pressure
35.2 Hypoxia
35.3 Hyperoxia
35.4 Weightlessness
35.5 Disorientation
36 OTHER ENVIRONMENTAL ISSUES
36.1 General environment
36.2 Combined environments
SYSTEM CHARACTERISTICS
37 GENERAL SYSTEM FEATURES
37.1 System friendliness, usability and acceptability
37.2 System adaptability and flexibility
37.3 System facilities
37.4 System dynamics
37.5 System response time
37.6 System availability
37.7 System reliability
37.8 System security and integrity
37.9 System transparency
37.10 System performance and evaluation
37.11 System design and interface engineering
37.12 Aesthetics
37.13 System consistency
WORK DESIGN AND ORGANISATION
38 TOTAL SYSTEM DESIGN AND EVALUATION
38.1 Allocation of function
38.2 Design and development process
38.2.1 design for manufacturability
39 HOURS OF WORK
39.1 Shift work
39.2 Rest pauses and work duration
40 JOB ATTITUDES AND JOB SATISFACTION
41 JOB DESIGN
41.1 Job restructuring
41.1.1 job enlargement
41.1.2 job enrichment
41.2 Work organisation and sociotechnical systems
41.2.1 job rotation
41.2.2 autonomous work groups
41.2.3 team work
41.3 Job characteristics
41.3.1 pacing
41.3.2 repetitiveness and cycle time
41.3.3 job autonomy and user control
41.3.4 skill demands
41.3.5 workload demands
41.3.6 knowledge of results and feedback
41.3.7 job involvement
41.4 Work context factors
41.4.1 pay and security
41.4.2 supervision and relationships with co-workers
42 PAYMENT SYSTEMS
43 SELECTION AND SCREENING
44 TRAINING
45 SUPERVISION
46 USE OF SUPPORT
46.1 Use of instructions
46.2 Use of manuals
46.3 Use of within system documentation
46.4 Use of human support
46.5 Use of work procedures
47 TECHNOLOGICAL AND ERGONOMIC CHANGE
47.1 Resistance to and effects of change
47.2 Introduction and strategies for introduction of change
47.3 Evaluation and cost benefits of change
HEALTH AND SAFETY
48 GENERAL HEALTH AND SAFETY
48.1 Surveys, statistics and analysis
48.2 Data collection and recording
48.3 Causation models
48.3.1 general accident models
48.3.2 risk taking
48.3.3 accident proneness
48.3.4 epidemiology
49 ETIOLOGY
49.1 Individual differences
49.2 Information and communication design
49.3 Display and control design
49.4 Workplace and equipment design
49.5 Environmental design
49.6 Chemical hazards
49.7 Work design and organisational factors
50 INJURIES AND ILLNESSES
50.1 Injuries resulting from accidents
50.1.1 injuries from falling, slipping and tripping
50.2 Effects on the visual system
50.3 Effects on the auditory system
50.4 Effects on other senses
50.5 Effects on brain function
50.6 Psychological disorders
50.7 Effects on the cardiovascular system
50.8 Effects on the respiratory system
50.9 Effects on the digestive system
50.10 Effects on the reproductive system
50.11 Effects on the skin
50.12 Effects on the musculo-skeletal system
51 PREVENTION
51.1 Health and safety propaganda
51.2 Education, training and safety programmes
51.3 Selection and screening for health and safety
51.4 Supervision for health and safety
51.5 Information and communication design for health and safety
51.6 Display and control design for health and safety
51.6.1 emergency and warning devices
51.7 Workplace and equipment design for health and safety
51.8 Work design and organisation for health and safety
51.9 Clothing
51.9.1 headgear
51.9.2 handgear
51.9.3 footgear
51.9.4 bodygear
51.9.5 clothing ensembles
51.9.6 materials for clothing
51.10 Personal equipment
51.10.1 visual equipment
51.10.2 auditory equipment
51.10.3 thermal equipment
51.10.4 vibration equipment
51.10.5 respiratory equipment
51.10.6 body equipment
51.10.7 equipment for altitude and depth
51.10.8 equipment for space
51.11 Emergency services
51.11.1 rescue
51.11.2 first aid
51.11.3 evacuation procedures
51.12 Rehabilitation
SOCIAL AND ECONOMIC IMPACT OF THE SYSTEM
52 TRADE UNIONS
53 EMPLOYMENT, JOB SECURITY AND JOB SHARING
54 PRODUCTIVITY
54.1 Absenteeism
54.2 Turnover
54.3 Strikes
54.4 Economic consequences
55 WOMEN AND WORK
56 ORGANISATIONAL DESIGN
56.1 Management
56.2 Industrial democracy and goal setting
56.3 Social interaction
56.4 Industrial relations
56.5 Information systems and communication
57 EDUCATION
58 LAW
59 PRIVACY
60 FAMILY AND HOME LIFE
61 QUALITY OF WORKING LIFE
62 POLITICAL COMMENT AND ETHICAL CONSIDERATIONS
METHODS AND TECHNIQUES
63 APPROACHES AND METHODS
63.1 Modelling and simulation
63.1.1 modelling human characteristics
63.1.2 modelling system characteristics
63.1.3 modelling environmental characteristics
63.2 Use of simulators
63.2.1 use of test rigs
63.3 Mock-ups, prototypes and prototyping
63.4 Manikins and fitting trials
63.5 Systems analysis
63.5.1 task analysis
63.5.2 job analysis and skills analysis
63.6 Human reliability and system reliability
63.7 Physiological and psychophysiological recording
63.8 Work study
63.8.1 method study
63.8.2 work measurement
63.9 Data collection and recording methods
63.9.1 human recording
63.9.2 self recording
63.9.3 instrument recording
63.9.4 experimental design
63.9.5 laboratory versus field
63.10 Data analysis and processing methods
63.10.1 statistical analysis and psychometrics
63.10.2 signal processing and spectral analysis
63.10.3 image processing
63.10.4 textual analysis and parsing
63.11 Psychophysics and psychological scaling
63.12 Use of expert opinion
63.13 Protocol analysis
63.14 Approaches to equipment testing
63.15 Cost benefit analysis
63.16 Job appraisal
64 TECHNIQUES
64.1 Observation techniques
64.1.1 participative observation and group decision making
64.1.2 visible observation
64.1.3 unobtrusive observation
64.2 Checklists
64.3 Classification systems and taxonomies
64.4 Interviews
64.5 Questionnaires and surveys
64.6 Rating and ranking
64.7 Application of test batteries
64.8 Experimental equipment design
64.8.1 hardware design for experimentation
64.8.2 software design for experimentation
64.9 Critical incident technique
65 MEASURES
65.1 Comparison of measures
65.2 Time and speed
65.3 Error, accuracy, reliability and frequency
65.4 Event frequency
65.5 Response operating characteristics
65.5.1 sensitivity
65.5.2 response bias
65.6 Output and productivity
65.7 Combined measures and indices
65.8 Subjective measures
65.8.1 ratings and preferences
65.8.2 opinions
65.9 Usage
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Last Updated 25/11/2002